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Frequently asked questions

Quick answers about Sinava, delivery, payment and returns. Can’t find what you need? Send us a message above.

How much does Sinava olive oil cost?

A 1-litre bottle of Sinava extra virgin olive oil costs EGP 500. Buy 3 or more in one order and every bottle costs EGP 480. Your cart and checkout always show the exact total, including delivery.

Buy Sinava
Where do you deliver, and how long does it take?

We deliver Sinava to all governorates of Egypt. The delivery fee and the estimated delivery time for your governorate are shown at checkout before you place your order.

Shipping & returns policy
How much is delivery? Is there free delivery?

The delivery fee depends on your governorate and is shown at checkout. Larger orders are delivered free — your cart shows how close you are to free delivery.

How do I pay?

Cash on delivery: you pay the courier in cash when your order arrives, so there is no need for a card. You can check your order before paying.

How do I place an order?

Add Sinava to your cart and check out with your name, mobile number and address. We confirm every order with you on WhatsApp or by phone before it ships.

How can I follow my order?

Use the order number from your confirmation on our order tracking page, or message us on WhatsApp with it and we will tell you where your order is.

Track your order
Can I change or cancel my order?

Yes, as long as it has not been shipped yet. Contact us as soon as possible with your order number and tell us what you would like to change. Once an order is on its way it can no longer be changed.

What if a bottle arrives damaged?

Please check your order when it arrives — you can refuse a damaged or leaking bottle at the door and you will not pay for it. If you notice a problem after delivery, contact us within 48 hours with a photo and we will replace the bottle or refund it.

Can I return a bottle?

Sealed Sinava olive oil can be returned unopened, in its original packaging, within 14 days of delivery.

Read the full returns policy
Do you export fresh fruit?

Yes — fresh Egyptian fruit is our export business. We ship citrus, grapes, pomegranates, mangoes, strawberries and dates in 20′ and 40′ reefer containers, FOB, CFR or CIF. Message us on WhatsApp for a container quote.

Fresh fruit export
What is Sinava, and what does “extra virgin” mean?

Sinava is our own olive oil. It is extra virgin — the highest grade of olive oil: extracted mechanically, without heat or chemicals, with a free acidity of no more than 0.8% and no taste defects.

How Sinava is made
How should I store olive oil?

Keep it in a cool, dark cupboard away from the stove, and close the cap after each use. Once opened, it tastes best within about two to three months. There is no need to refrigerate it.

Do you supply restaurants, shops and companies?

Yes. We can discuss Sinava by the case, bulk olive oil, private label, recurring supply and corporate gifts. Send us a wholesale inquiry and our team will get back to you.

Wholesale inquiries