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We deliver to governorates across Egypt. The delivery fee and the estimated delivery time for your governorate are shown at checkout before you place your order.

The delivery fee depends on your governorate and is shown at checkout. When a free-delivery offer is running, the order amount that qualifies is shown in your cart and at checkout.

We offer cash on delivery: you pay the courier in cash when your order arrives, so there is no need for a card. You can check your order before paying.

Use the order number from your confirmation together with the mobile number you ordered with on our order tracking page to see the latest status.

Yes, as long as it has not been shipped yet. Contact us as soon as possible with your order number and tell us what you would like to change. Once an order is on its way it can no longer be changed.

Please check your order when it arrives — you can refuse a damaged or leaking item at the door and you will not pay for it. If you notice a problem after delivery, contact us within 48 hours with a photo and we will replace the item or refund it.

You can return unopened, sealed items in their original packaging within 14 days of delivery. For food-safety reasons, opened products can only be returned if they are faulty.

Extra virgin is the highest grade of olive oil: it is extracted mechanically, without heat or chemicals, has a free acidity of no more than 0.8% and has no taste defects.

Keep it in a cool, dark cupboard away from the stove, and close the cap after each use. Once opened, it tastes best within about two to three months. There is no need to refrigerate it.

Yes. We can discuss bulk tins, private label, recurring supply and corporate gifts. Send us a wholesale inquiry and our team will get back to you.